At Aegex Technologies, we pride ourselves on providing the highest quality intrinsically safe mobility and IoT solutions for hazardous location industries worldwide.
Our company, which consists of headquarters in the United States, AegexLabs design and production facilities in Europe, and a global distribution network, holds our processes and our employees to the highest standards of work practices. To ensure these standards are met, Aegex is certified by ISO 9001:2015 Quality Management System (QMS) that satisfies the requirements of MSZ EN ISO 9001:2015 for the development, manufacturing, sale and repair of industrial communication equipment.
The ISO certification demonstrates Aegex's ability to consistently provide products that meet customer and regulatory requirements, as well as our goal to continually improve processes to enhance customer satisfaction.
"At Aegex, we stringently review and document all processes and ensure that every step of our production is completed with the utmost precision and care. Our products are held to the highest global standards for equipment used in hazardous areas, and they are certified and reviewed regularly by accredited certification bodies. We take pride in our constant dedication to quality."ISO 9001 Certificate
Aegex's flagship product, the aegex10 Intrinsically Safe Tablet is globally certified for Class I, II, III Division 1 and ATEX / IECEx Zone 1, the most explosive zones of hazardous location operations. All certification is reviewed and renewed at regular intervals. New products being developed will also undergo certification and review.
All Aegex products are put through rigorous testing by independent labs in various countries to guarantee they are of superior quality. In the product lifecycle, we apply a strict and effective traceability system developed by our organization. This system is extended to our suppliers, ensuring strict quality control during the entire manufacturing process.
Our QMS utilizes data from the traceability system, and we continuously analyze our products based on this data, taking corrective and preventive action and continually implementing improvements.
Our technical service system provides product information and next-day assistance to our customers. Customers raise "tickets" online for any questions they may have about our products, additional needs, or any difficulties they may be experiencing. Our Aegex team is committed to responding within 24-hours to guarantee the highest level of customer satisfaction.
With Aegex, you can trust that you are getting the most reliable, best-supported and safest products and services available worldwide.